Why
CALLFASST?
A GREAT EXPERIENCE FOR YOUR CUSTOMERS, A GREAT DEAL FOR YOU.
At CallFasst, we work as if we were part of your business.
We give you our 7 main reasons to consider us as your commercial partner:
Savings
We have proven to be a great option for businesses that require a near-shore or off-shore BPO, making them save up to 30%.
You will not need to invest in new facilities, equipment, hiring personnel, training and administration. We cover all that for a single rate!
Flexibility
Our rates are based on the number of hours you need, so we adapt to your process service and your daily needs .
Experience
More than 20 years providing Contact Center services such as Customer Service and Technical Support.
Capacity
With more than 2,000 workstations and our safety connections, we are able to guarantee contact center services 24/7 all year long.
In-House Technologies
With our own Development Area, we are constantly creating our own technologies and apps adapted to specific needs of our clients.
Multichannel
We provide a comprehensive customer experience through telephone, social networks, SMS, e-mail and webchat.
The value of our certifications
We are committed to provide our services in accordance with international quality and safety standards. That is why we are ISO 9001:2015 and ISO 27001:2013 certified. Our staff has also been certified in COPC and ITIL V3.
OUR CLIENTS’ SECTORS
