Our international Mexican call center is your best choice for supplying your business with world-class customer support. Despite if your company is located in Canada or USA, our highly trained personnel, cutting-edge infrastructure, and comprehensive services make us the ideal partner for meeting your client demands around the globe.
CallFasst can provide excellent answers for both national and international businesses, offering customers and clients with complete satisfaction in professional call center services.
We proud ourselves on having the best human capital, over 1,700 multilingual employees in three main call centers, strategically located in Mexico. Every month, our staff has almost 4 million interactions with clients through two thousand phone lines and the most advanced communication technology available.
We have the best people in customer service, who provide an exceptional customer experience with each and every interaction. Our team is responsible for handling customer inquiries across all types of products and services. They are also the ones who provide first-hand support to our clients´ customers through multichannel campaigns.
Our advanced service as a Mexican call center is committed to continuous technological improvement and the highest level of call center services. To assure that your consumers receive the finest possible customer service, we have request managers who follow up on all staff interactions in a timely manner.
Our personalized services include:
We offer individualized technical assistance with the same high quality and professionalism as you deliver to your clients. For demanding consumers, our Mexico call center provides advice, follow-ups, and information modules.
We can create or adapt your own multichannel campaigns to help you achieve the results you desire for your company. This includes:
Have you been noticing an increase in consumer debt lately? Apply our past-due accounts recovery solutions to reduce your customers' debts.
It can be tough to get people to cough up the cash they owe, but with a little persistence -and our help-, you can reduce your customers' outstanding debt amounts.
As a Mexican call center, we specialize in telemarketing services. We understand that no one wants to deal with the difficulties that come with these programs. That is why, in order to keep your consumers pleased, we optimize the management of all types of warranties. Then you may focus on other parts of your company and leave us all the tasks related to marketing campaigns, brand awareness and lead follow-ups.
If your company belongs to the banking and financial business, we offer specialized programs for accessing account balances, troubleshooting online transactions, completing pre-qualification paperwork, 24/7 compliance hotlines, claims processing and customer care.
Businesses in the telecom industry may need assistance on 24/7 dispatch tele sale campaigns, order entries or third-party verification services.
For our specialized travel and hospitality clients, we offer vacation booking services, payment processing, surveys, streamlined support, after-hours service, front desk services and on-the-go messages.
As a client of this Mexican call center, we want to make certain your customers receive the finest level of service possible. It is important to us to ensure that your customers are fully satisfied with each contact with our company.
Since we launched CallFasst, we’ve made customer service a top priority. Our team is passionate about providing the best possible support to your customers. We want to ensure that each customer feels valued and important, no matter if it’s by phone call, email or social media.
Voice Call Support
Email
SMS Communication
Chat Support
Social Media
Automated campaigns
Over the course of more than 22 years, we've gone far from being only a simple Mexican call center. This implies that all we do is focused on one goal: providing your consumers with the finest care possible. This will raise your firm's reputation and allow you to expand high-quality business in the future.
With this in mind, we can offer you a wide variety of services that will allow us to improve your business and effectively handle the needs of your consumers.
CallFasst can help you in your daily operations while saving budget.
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