Resolutions in the shortest time, respond to the greatest number of customers during working hours and increase the attention window of your clients. These services are just a glance of what we, as a call center technical support company, offer to international businesses all over North America.
More served and pleased consumers in the hours agreed upon by our clients, reduced abandoned calls and continuous work to give a genuine answer on each call, are the base values to provide the greatest assistance possible to our clients. A serious technical support call center should offer at least these characteristics.
CallFasst is a tech support call center that provides competent help to both foreign and domestic firms, ensuring customer and consumer satisfaction in professional call center services. One of the reasons we are your best choice is that we are constantly searching for your own interests by providing excellent human capital while having a low-cost impact on your company.
We have over 4 million client interactions every month, with 2,100 phone lines and the most cutting-edge communications technology accessible owing to our more than 1,700 employees working together in three key call centers strategically positioned throughout Mexico.
The objective of CRM is to help businesses create customer connections. We provide some of the best qualified call center technical support services and client assistance as one of North America's top BPO call center companies.
You might not know what to do if you have unpaid bills. Let's collaborate effectively so that your business may develop speedily. We have years of expertise in accounts receivable recovery, and we know how important it is to work efficiently as a team.
You may focus on your strengths and delegate the time-consuming, labor-intensive administrative chores to us. We assist other people by providing a comprehensive collection of services for commercial debts.
At CallFasst, we have a lot of experience with telemarketing solutions. Nobody wants to be bothered by any hassles that these programs may cause, as we realize. That's why we optimize the administration of all kinds of warranties, so you can keep your customers satisfied.
Don't let hassles from telemarketing programs get in the way of great customer relations. CallFasst optimizes your warranty program for you so that your clients are taken care of quickly and effectively.
Travel & Hospitality specific solutions
Book rooms, encourage customers to purchase additional amenities, full-service booking, off-site receptionist, payment processing capabilities, transmit guests and transaction information
Healthcare related solutions
Addiction recovery, appointment scheduling services to doctors, chiropractic, emergency hotlines, dental, hospice, mental health, optometrists, physicians’, primary care and patient calls
Within the banking and financial industry, our call center technical support can assist international companies and businesses with:
Banks and accounting firms, credit card acquisitions, credit card loyalty campaigns, card enhancement programs, customer service, financial services surveys and insurance sales.
Publicity related programs
Customer retention, data collection, first awareness, lead generation, market surveys, order processing, ongoing customer support and product recall support.
Call center technical support for car dealership campaigns
Buying plans, campaign awareness, new or used vehicles, providing parts, set appointments, vehicle service and timing.
CallFasst is committed to providing you with the best possible customer service experience as a client. Our multichannel customer care solutions will assist your organization in reaching all of its clients and target market. We offer communication services such as phone, emails, chats, and SMS and social media messages, among others.
Voice Call Support
Email
SMS Communication
Chat Support
Social Media
Automated campaigns
CallFasst provides multinational organizations with a variety of call center technical support services that are adaptable and scalable. We specialize in call routing, live response management, customer relationship management, and back-office support, as well as a wide range of solutions that can be customized to meet your company's unique requirements.
We are here for you, with a response time of each call, message, or e-mail and year-round assistance. As we give excellent service to all of our customers, our helpful and competent staff will become the cornerstone of your success.
CallFasst can help you in your daily operations while saving budget.
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