CALLFASST INSIGHTS
Evolution from Call Center to Customer Engagement Center (CEC)
September 20, 2024
Customer Engagement Centers are a new and better way to improve the experience of your consumers.
Customer Satisfaction: Key to Business Success
August 23, 2024
Customer satisfaction is a factor that defines whether the customer will make another purchase of our product or service.
Benefits of having a contact center BPO for telemarketing campaigns
July 17, 2024
we will delve into the advantages of hiring contact center BPO for telemarketing campaigns and the many services offered in...