Looking to outsource
your Business Operations?
+22 years of experience
specializing in Customer Support Solutions for companies in USA, Europe and Latin America make us a great option for your company.
Support Guaranteed 24/7 all year long!
Over 2,000 workstations!
OUR SERVICES
Customer Support
We are there whenever your customers need you: providing accurate and timely information through all of the customer life cycle.
Technical Support
Provide personalized technical support and advice to your clients.
Telemarketing
Get more prospects and bigger sale opportunities at a lower cost. Our campaigns have an overall effectiveness score of 83%.
Debt Collection
We offer both deadline reminders by email, SMS and virtual calls, as well as past-due accounts recovery.
Provide consistent Customer Support through multichannel approach covering:
Voice Call Support
SMS Communication
Chat Support
Social Media
Automated campaigns
THIS IS CALLFASST
Whether you’re looking to outsource part of your business operations or looking for a new service provider, we can save you time and money while mitigating risk.
Contact a Sales Representative today!
Cost efficient
Price according to hours covered (by volumen and schedule) and workstations needed (starting at 5).
Dedicated staff
We treat your clients like your own employees would.
Custom reports
Included in all our services.
Both your client’s data and your own, are safe with us. CallFasst complies with industry best-practices around the world.
Benefits of working with us!
Satisfaction Guarantee
We create quality experiences for your customers, with less investment.
Multi Language Support
English & Spanish.
Professional Service
Efficient customer service processes and specialized human capital.
Confidentiality
Both your client's data and your own, are safe with us. CallFasst complies with industry best-practices to ensure confidentiality.
Expand and Improve your services while reducing operation costs!
Scale Customer Experience without worrying about recruiting, training or purchasing equipment and software.
Our Clients know best!
CEO
Our BLOG
Evolution from Call Center to Customer Engagement Center (CEC)
Customer Engagement Centers are a new and better way to improve the experience of your consumers.
Customer Satisfaction: Key to Business Success
Customer satisfaction is a factor that defines whether the customer will make another purchase of our product or service.
Benefits of having a contact center BPO for telemarketing campaigns
we will delve into the advantages of hiring contact center BPO for telemarketing campaigns and the many services offered...
“The key to our success was the integral training of the staff at operations in CallFasst, the sense of belonging to the company is reflected in each and every one of the conversations we have with customers, especially the operation staff.